This interface enables direct communication with the patient via Facebook Messenger. Patients can send their inquiries, requests and concerns via Facebook Messenger to the medical organization. These requests can be answered by the staff directly in medikit and a request can be forwarded internally.  

Integrations advantages

• quick and easy communication with patients before, during and after their appointment
• virtual reception to meet patient requests and advise the patients
• short response times regardless of office hours and location (also available on mobile devices)
• no login to Facebook necessary