We handle your user support 

Our Customer Support team takes care of setup, training, and ongoing support, so your IT team can focus on what matters most. 

Save energy and cut costs  

Say goodbye to server room expenses. No more maintenance, cooling, or power bills. With medikit, system upkeep is on us. 

Manage from the cloud

Use one central dashboard to manage users, devices, and permissions, accessible from anywhere. No on-site presence required. 

Rely on the highest security standards. With medikit, your data is stored in a secure cloud environment, – encrypted, protected, and hosted on EU-based servers. In partnership with our ISO 27001-certified providers, we meet all legal data protection requirements. Your business data stays protected, and you stay in control. 

Easily manage users, groups, and equipment, whether you’re running a practice, clinic, or care facility. With Easy User & Group Management, you can quickly assign and update access rights for your teams. The Device Manager keeps all IT assets organized, while Single Sign-On ensures your team has seamless access to every tool they need. 

Simplify and structure IT onboarding with smart checklists. Know exactly which device goes to which team member. Avoid errors, speed up the process, and ensure smooth, transparent collaboration with your HR team. 

Keep communication between IT and other departments smooth and centralized. With medikit, requests are organized in one place, and everyone stays in the loop, whether it’s about system updates, manuals, or real-time incident reports. 

Seamlessly connect your systems

medikit works with your existing systems and tools. Use Single Sign-On or sync selected data to reduce workload and improve response time. 

Strategic server locations

hotelkit GmbH, the provider of medikit, operates servers in Germany and Austria, focusing on security, reliability, and seamless carrier connectivity. 

Regular backups

Hourly and weekly backups keep your data safe and ensure fast, seamless recovery. 

Automated virus scans

Every uploaded file is scanned in real time to prevent the spread of malware, adding an extra layer of protection. 

Secure data disposals

Unused data is securely and permanently deleted following the guidelines of the German Federal Office for Information Security.

24/7 surveillance

Our data centers are protected by round-the-clock security staff and video surveillance. Only authorized technicians can access the servers.

Encrypted transfers 

All outgoing data is strongly encryptedm, sensitive information stays confidential.