“We’d had the idea for a new structure for a long time, but we struggled with the implementation. medikit helped us turn that idea into reality. Now, keeping our information up to date is a breeze.”
Dr. Frederike Fehrmann
Dentist & Owner
Zahnzentrum Fehrmann
Dr. Frederike Fehrmann is the owner of the renowned Zahnzentrum Fehrmann. To stay ahead in a fast-evolving field, she’s committed to modernizing the clinic, expanding its reach, and positioning herself as a forward-thinking employer.
Challenge
Putting existing dental practice knowledge into action
Many practice owners ask themselves, how can we actually apply the knowledge we already have? The challenge lies in not just introducing a new structure into daily routines but making it stick. Workshops are held, manuals are written, but when push comes to shove, people fall back into old habits. That cycle can be frustrating, and it stalls progress. With the launch of medikit in August 2022, Zahnzentrum Fehrmann finally found a way to put existing knowledge into action.
The results spoke for themselves: communication became noticeably more efficient, and time savings were quickly felt across the team. Thanks to medikit, information became accessible anytime and anywhere, allowing the team to firmly anchor their structural ideas into everyday practice.
Solution
Sustainable structure implementation
medikit turned out to be the catalyst for lasting change. It’s not just a place to store knowledge: it’s a central hub where information is securely saved, easily updated, and efficiently retrieved. Practice know-how is documented in a structured digital handbook using text, images, or videos and is continuously built upon. Daily tasks that arise from these new structures are handled via the medikit Task tool. Much of the responsibility, deadlines, reminders, escalations, is taken over by the platform, reducing the team’s workload. Common disruptions in the practice are dealt with quickly and calmly using specialized medikit tools like repair and incident management. Because information is always available and easy to find, the new structures aren’t just introduced, they’re actually implemented and followed.
The entire team now has access to shared knowledge and can apply it to their daily routines, leading to continuous improvement. This momentum enables Zahnzentrum Fehrmann to move forward consistently, without losing steam. medikit hasn’t just made the team more efficient; it’s also boosted staff satisfaction. With key information always within reach, Dr. Fehrmann and her team can focus on what truly matters: their patients. The real value of medikit lies in its ability to serve as both a powerful platform and a practical tool for establishing lasting structures. It helps practices stay adaptable and build a solid foundation for long-term success.
Conclusion
medikit empowers medical teams to stay proactive and continuously improve, instead of settling after a system rollout. Simply introducing a new chat tool or using WhatsApp isn’t enough. True transformation requires a system that supports ongoing progress. medikit is the key to continuous improvement and the foundation of a sustainable, modern practice structure.
